View source for Cpinfo for cma or mds on provider-1


== SOLUTION ==


To generate a cpinfo for the Provider-1/ SiteManager-1 CMA or MDS, proceed as follows. 

To collect cpinfo from the relevant CMA that manages the Security Gateway :


Login to the MDS as "superuser".


Look at the list of all Customers (CMAs) by running: 

 mdsstat


Set the environment for the Customer by running: 

 mdsenv <customer_name> 

For example, for the Customer "test" the syntax is: 

 mdsenv test 

(This sets the environment specifically for the Customer "test", a setting that is different from the MDS environment settings.)


Verify the correct environment by running: 

 echo $FWDIR 

This displays the correct path for the CMA. For example, the response will be: 

 /opt/CPmds-R65/customers/<customer_name>/CPsuite-R65/fw1/


Collect cpinfo by using exactly this syntax: 

 cpinfo -c <cma_name> -z -n -o /var/cma.cpinfo


Please send Check Point Support this file: 

 /var/cma.cpinfo.gz


== MDS cpinfo==
 

Log into the MDS as "superuser".


Set the environment for the entire MDS by running: 

 mdsenv


Verify the correct environment by running: 

 echo $FWDIR 

For example, the response will be: 

 /opt/CPmds-R65/


Collect cpinfo: 

 cpinfo -z -n -o /var/mds.cpinfo


Please send Check Point Support this file: 

 /var/mds.cpinfo.gz

[[category:cpinfo]]