Difference between revisions of "Cpinfo for cma or mds on provider-1"
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+ | == CMA cpinfo == | ||
+ | |||
To generate a cpinfo for the Provider-1/ SiteManager-1 CMA or MDS, proceed as follows. | To generate a cpinfo for the Provider-1/ SiteManager-1 CMA or MDS, proceed as follows. | ||
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Look at the list of all Customers (CMAs) by running: | Look at the list of all Customers (CMAs) by running: | ||
− | mdsstat | + | mdsstat |
Set the environment for the Customer by running: | Set the environment for the Customer by running: | ||
− | mdsenv <customer_name> | + | mdsenv <customer_name> |
For example, for the Customer "test" the syntax is: | For example, for the Customer "test" the syntax is: | ||
− | mdsenv test | + | mdsenv test |
(This sets the environment specifically for the Customer "test", a setting that is different from the MDS environment settings.) | (This sets the environment specifically for the Customer "test", a setting that is different from the MDS environment settings.) | ||
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Verify the correct environment by running: | Verify the correct environment by running: | ||
− | echo $FWDIR | + | echo $FWDIR |
This displays the correct path for the CMA. For example, the response will be: | This displays the correct path for the CMA. For example, the response will be: | ||
− | /opt/CPmds-R65/customers/<customer_name>/CPsuite-R65/fw1/ | + | /opt/CPmds-R65/customers/<customer_name>/CPsuite-R65/fw1/ |
Collect cpinfo by using exactly this syntax: | Collect cpinfo by using exactly this syntax: | ||
− | cpinfo -c <cma_name> -z -n -o /var/cma.cpinfo | + | cpinfo -c <cma_name> -z -n -o /var/cma.cpinfo |
Please send Check Point Support this file: | Please send Check Point Support this file: | ||
− | /var/cma.cpinfo.gz | + | /var/cma.cpinfo.gz |
− | |||
+ | == MDS cpinfo== | ||
+ | |||
Log into the MDS as "superuser". | Log into the MDS as "superuser". | ||
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Set the environment for the entire MDS by running: | Set the environment for the entire MDS by running: | ||
− | mdsenv | + | mdsenv |
Verify the correct environment by running: | Verify the correct environment by running: | ||
− | echo $FWDIR | + | echo $FWDIR |
For example, the response will be: | For example, the response will be: | ||
− | /opt/CPmds-R65/ | + | /opt/CPmds-R65/ |
Collect cpinfo: | Collect cpinfo: | ||
− | cpinfo -z -n -o /var/mds.cpinfo | + | cpinfo -z -n -o /var/mds.cpinfo |
Please send Check Point Support this file: | Please send Check Point Support this file: | ||
− | /var/mds.cpinfo.gz | + | /var/mds.cpinfo.gz |
[[category:cpinfo]] | [[category:cpinfo]] |
Latest revision as of 14:54, 22 July 2014
CMA cpinfo
To generate a cpinfo for the Provider-1/ SiteManager-1 CMA or MDS, proceed as follows.
To collect cpinfo from the relevant CMA that manages the Security Gateway :
Login to the MDS as "superuser".
Look at the list of all Customers (CMAs) by running:
mdsstat
Set the environment for the Customer by running:
mdsenv <customer_name>
For example, for the Customer "test" the syntax is:
mdsenv test
(This sets the environment specifically for the Customer "test", a setting that is different from the MDS environment settings.)
Verify the correct environment by running:
echo $FWDIR
This displays the correct path for the CMA. For example, the response will be:
/opt/CPmds-R65/customers/<customer_name>/CPsuite-R65/fw1/
Collect cpinfo by using exactly this syntax:
cpinfo -c <cma_name> -z -n -o /var/cma.cpinfo
Please send Check Point Support this file:
/var/cma.cpinfo.gz
MDS cpinfo
Log into the MDS as "superuser".
Set the environment for the entire MDS by running:
mdsenv
Verify the correct environment by running:
echo $FWDIR
For example, the response will be:
/opt/CPmds-R65/
Collect cpinfo:
cpinfo -z -n -o /var/mds.cpinfo
Please send Check Point Support this file:
/var/mds.cpinfo.gz