Difference between revisions of "Cpinfo for cma or mds on provider-1"

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(Created page with "SOLUTION To generate a cpinfo for the Provider-1/ SiteManager-1 CMA or MDS, proceed as follows. To collect cpinfo from the relevant CMA that manages the Security Gateway : ...")
 
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SOLUTION
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== SOLUTION ==
 +
 
  
 
To generate a cpinfo for the Provider-1/ SiteManager-1 CMA or MDS, proceed as follows.  
 
To generate a cpinfo for the Provider-1/ SiteManager-1 CMA or MDS, proceed as follows.  
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Look at the list of all Customers (CMAs) by running:  
 
Look at the list of all Customers (CMAs) by running:  
  
mdsstat
+
mdsstat
  
  
 
Set the environment for the Customer by running:  
 
Set the environment for the Customer by running:  
  
mdsenv <customer_name>  
+
mdsenv <customer_name>  
  
 
For example, for the Customer "test" the syntax is:  
 
For example, for the Customer "test" the syntax is:  
  
mdsenv test  
+
mdsenv test  
  
 
(This sets the environment specifically for the Customer "test", a setting that is different from the MDS environment settings.)
 
(This sets the environment specifically for the Customer "test", a setting that is different from the MDS environment settings.)
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Verify the correct environment by running:  
 
Verify the correct environment by running:  
  
echo $FWDIR  
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echo $FWDIR  
  
 
This displays the correct path for the CMA. For example, the response will be:  
 
This displays the correct path for the CMA. For example, the response will be:  
  
/opt/CPmds-R65/customers/<customer_name>/CPsuite-R65/fw1/
+
/opt/CPmds-R65/customers/<customer_name>/CPsuite-R65/fw1/
  
  
 
Collect cpinfo by using exactly this syntax:  
 
Collect cpinfo by using exactly this syntax:  
  
cpinfo -c <cma_name> -z -n -o /var/cma.cpinfo
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cpinfo -c <cma_name> -z -n -o /var/cma.cpinfo
  
  
 
Please send Check Point Support this file:  
 
Please send Check Point Support this file:  
  
/var/cma.cpinfo.gz
+
/var/cma.cpinfo.gz
  
 
To collect cpinfo from the MDS  
 
To collect cpinfo from the MDS  
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Set the environment for the entire MDS by running:  
 
Set the environment for the entire MDS by running:  
  
mdsenv
+
mdsenv
  
  
 
Verify the correct environment by running:  
 
Verify the correct environment by running:  
  
echo $FWDIR  
+
echo $FWDIR  
  
 
For example, the response will be:  
 
For example, the response will be:  
  
/opt/CPmds-R65/
+
/opt/CPmds-R65/
  
  
 
Collect cpinfo:  
 
Collect cpinfo:  
  
cpinfo -z -n -o /var/mds.cpinfo
+
cpinfo -z -n -o /var/mds.cpinfo
  
  
 
Please send Check Point Support this file:  
 
Please send Check Point Support this file:  
  
/var/mds.cpinfo.gz
+
/var/mds.cpinfo.gz
  
 
[[category:cpinfo]]
 
[[category:cpinfo]]

Revision as of 21:56, 25 February 2013

SOLUTION

To generate a cpinfo for the Provider-1/ SiteManager-1 CMA or MDS, proceed as follows.

To collect cpinfo from the relevant CMA that manages the Security Gateway :


Login to the MDS as "superuser".


Look at the list of all Customers (CMAs) by running:

mdsstat


Set the environment for the Customer by running:

mdsenv <customer_name> 

For example, for the Customer "test" the syntax is:

mdsenv test 

(This sets the environment specifically for the Customer "test", a setting that is different from the MDS environment settings.)


Verify the correct environment by running:

echo $FWDIR 

This displays the correct path for the CMA. For example, the response will be:

/opt/CPmds-R65/customers/<customer_name>/CPsuite-R65/fw1/


Collect cpinfo by using exactly this syntax:

cpinfo -c <cma_name> -z -n -o /var/cma.cpinfo


Please send Check Point Support this file:

/var/cma.cpinfo.gz

To collect cpinfo from the MDS


Log into the MDS as "superuser".


Set the environment for the entire MDS by running:

mdsenv


Verify the correct environment by running:

echo $FWDIR 

For example, the response will be:

/opt/CPmds-R65/


Collect cpinfo:

cpinfo -z -n -o /var/mds.cpinfo


Please send Check Point Support this file:

/var/mds.cpinfo.gz