Cpinfo for cma or mds on provider-1

SOLUTION

To generate a cpinfo for the Provider-1/ SiteManager-1 CMA or MDS, proceed as follows.

To collect cpinfo from the relevant CMA that manages the Security Gateway :

Login to the MDS as "superuser".

Look at the list of all Customers (CMAs) by running:

mdsstat

Set the environment for the Customer by running:

mdsenv <customer_name> 

For example, for the Customer "test" the syntax is:

mdsenv test 

(This sets the environment specifically for the Customer "test", a setting that is different from the MDS environment settings.)

Verify the correct environment by running:

echo $FWDIR 

This displays the correct path for the CMA. For example, the response will be:

/opt/CPmds-R65/customers/<customer_name>/CPsuite-R65/fw1/

Collect cpinfo by using exactly this syntax:

cpinfo -c <cma_name> -z -n -o /var/cma.cpinfo

Please send Check Point Support this file:

/var/cma.cpinfo.gz

MDS cpinfo

Log into the MDS as "superuser".

Set the environment for the entire MDS by running:

mdsenv

Verify the correct environment by running:

echo $FWDIR 

For example, the response will be:

/opt/CPmds-R65/

Collect cpinfo:

cpinfo -z -n -o /var/mds.cpinfo

Please send Check Point Support this file:

/var/mds.cpinfo.gz